Dissatisfied customer after receiving poor POS customer service.

POS Customer Service Red Flags for Retailers

Choosing the right Point of Sale (POS) system is crucial for the smooth operation of your business. While features and pricing often take center stage in decision-making, one critical aspect that frequently gets overlooked is technical support services. In Gartner Digital Markets 2024 Tech Trends Survey, 31% of retailers who regret a software purchase say…

Barista handing over coffee in cafe

4 Reasons to Invest in a Café POS System

Despite ongoing economic uncertainties, inflation, and labor shortages, the coffee and snack shop industry continues to recover as people return to in-person professional and social activities. In the US, roasted coffee revenue rose to $69.8 billion in 2022. That figure is expected to hit $83.6 billion by 2025. According to the National Coffee Data Trends…

barista in coffee shop handing coffee over pos system

Grow Your Café with Coffee Shop POS

How do you like your coffee? The staple beverage has become part of almost everyone’s morning routine, common ground for work breaks and social chats, and a guaranteed-to-please token of appreciation. With that kind of popularity, it’s no surprise that the $5.2 billion Canadian coffee and snack shop industry is expected to see a 2.5%…