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POS Business Tech Support
Easy to Set Up
Get setup and selling with confidence using ClearTEQ’s online resources and help guides. Our industry-leading team is ready to answer any installation and training questions.
Unlimited POS Tech Support
Our industry-leading team is ready to answer all your questions by phone, or live chat. Available Monday to Friday 7:00 am – 6:00 pm MST, excluding holidays.
Emergency Support
When you need help the most, our customer service technicians are available – no matter what time of day. (Additional fees apply)
Help Center
Training videos and an in-program help system guide you through the software.
Product Upload Tools
Get up and running quickly with bulk upload tools using product files from your current POS system or inventory supplier.
Ready to Explore the Components Needed to Build Your Point of Sale System?
Commonly Asked Questions
Yes, ClearTEQ POS is easy to use but we all get stuck sometimes. Our technical services team is available to help by phone or live chat. For everyday questions, you can always refer to our online resources, including helpful guides and easy-to-follow training videos.
ClearTEQ is designed to be simple and easy to use. Once signed up, our team will set up your secure ClearTEQ account and guide you through connecting the required hardware. Use our easy import method to upload your products, and you will be ready to serve customers and accept payments in no time.
There is no limit to the number of products you can have. ClearTEQ’s real-time inventory management system updates every time you make a sale or receive an order. With ClearTEQ, there are no limits to your growth.
ClearTEQ is designed for small to mid-size retailers. Look for ClearTEQ in health food stores, convenience stores, liquor stores, specialty retail stores, and countless others.
ClearTEQ POS includes unlimited users per location. Additional businesses or locations require a separate ClearTEQ license. Look for ClearTEQ Enterprise to give you the flexibility to centrally rollout promotion and pricing information, and access reports from one central place.
ClearTEQ POS works everywhere you do business – all you need is an internet connection and a browser. Use your own computer or tablet (we recommend a 10” screen or larger) or purchase our quick start bundle to get going right away. ClearTEQ POS works with almost every Windows, Mac, iOS, or Android device. We’ll supply the web compatible receipt printer and secure pin pad. Aside from these, we’re happy to help with any other existing equipment you have. No need to replace the barcode scanner or cash drawer from your old system. For the best experience, we recommend choosing from our certified hardware and browser compatibility list.
ClearTEQ is securely hosted with a PCI DSS Level 1 Service Provider, the highest level of assessment available – ensuring that your data is safe and that you’re always open for business. No need to manage your own data backups, just log in and maintain good internet habits like not opening email links, sharing passwords, or using the same passwords on multiple sites.