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Dissatisfied customer after receiving poor POS customer service.
POS Customer Service Red Flags for Retailers

Choosing the right Point of Sale (POS) system is crucial for the smooth operation of your business. While features and pricing often take center stage in decision-making, one critical aspect that frequently gets overlooked is technical support services. In Gartner Digital Markets 2024 Tech Trends Survey, 31% of retailers who regret a software purchase say…

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Business women calculating payment processing fees.
Payment Processing Fees Decoded

Accepting credit and debit cards has become an indispensable aspect of modern business operations, offering the convenience that customers expect in today’s fast-paced world. According to the Canadian Payment Methods and Trends Report 2023, credit and debit cards remain the preferred choice of payment, surpassing cash, cheques, and online transfers. The seamless nature of card…

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Inventory Tracking: The Essential Tool for Retail Success

Is your small business part of the 43% that don’t track inventory, or do so manually? As one of the biggest costs in retail, stocking the optimal amount of inventory can shape the trajectory of any small business. Inventory distortions such as shrinkage, stockouts, and overstocks cost US businesses $580 million. The value that inventory…

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Time to Switch POS Systems? What to Consider

In the fast-paced world of retail, staying ahead requires smart business decisions. If you find yourself grappling with challenges in your current point of sale (POS) and payments provider, it might be time for a strategic change.  Innovative retail technology with ongoing updates has become an essential tool that can provide you with a competitive…

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Practical Strategies for Retail Business Growth in 2024

As we step into a new year, small retail businesses are hard at work looking for ways to identify new opportunities for retail business growth in 2024. Armed with valuable insights from the previous year, many store owners use January to reflect on what worked well (and what didn’t) and lay the foundation to reach…

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man in his minimart
How POS Software Can Help Minimarts Stay Ahead in 2023

The minimart industry is more competitive than ever. Not only is the industry facing direct competition from other minimarts, but also from indirect competitors such as grocery stores, supermarkets, gas stations, and online stores that offer same-day delivery.  At the start of each new year, experts weigh in on their predictions for the challenges and…

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Barista handing over coffee in cafe
4 Reasons to Invest in a Café POS System

Despite ongoing economic uncertainties, inflation, and labor shortages, the coffee and snack shop industry continues to recover as people return to in-person professional and social activities. In the US, roasted coffee revenue rose to $69.8 billion in 2022. That figure is expected to hit $83.6 billion by 2025. According to the National Coffee Data Trends…

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