Unlimited Tech Support for Smooth
Installation and
Ongoing Updates.
Need Technical Support?
1-888-406-6369, option 1
Regular Business Hours
Monday – Friday: 7:00am-4:30pm, MST
Emergency support available 24 hours a day, 7 days a week. Our technicians are on call for unexpected, major incidences and may be subject to an additional fee.
We're Here to Support You
Unlimited Support
Whether it’s your first question of the day or your tenth, you’ll always get friendly, practical help that keeps your business running smoothly.
Video Help Guides
Learn at your own pace with short, clear videos that walk you through everyday tasks and time-saving features.
In-Program Help Files
Find simple, step-by-step instructions right inside the system, helping you solve questions fast and stay focused on serving customers.
Commonly Asked Questions
Yes, ClearTEQ POS is easy to use but we all get stuck sometimes. Our technical services team is available to help by phone at 1-888-406-6369. For everyday questions, you can always refer to our online resources, including helpful guides and easy-to-follow training videos.
ClearTEQ is designed to be simple and easy to use. Once signed up, our team will set up your secure ClearTEQ account and guide you through connecting the required hardware. Use our easy import method to upload your products, and you will be ready to serve customers and accept payments in no time.
There is no limit to the number of products you can have. ClearTEQ’s real-time inventory management system updates every time you make a sale or receive an order. With ClearTEQ, there are no limits to your growth.
ClearTEQ is designed for small to mid-size retailers. Look for ClearTEQ in health food stores, convenience stores, liquor stores, specialty retail stores, and countless others.
ClearTEQ POS includes unlimited users per location. Additional businesses or store fronts require a separate ClearTEQ license.
ClearTEQ POS works everywhere you do business – all you need is an internet connection and a browser. Use your own computer or tablet (we recommend a 10” screen or larger) or purchase our quick start bundle to get going right away. ClearTEQ POS works with almost every Windows, Mac, iOS, or Android device. We’ll supply the web compatible receipt printer and secure pin pad. Aside from these, we’re happy to help with any other existing equipment you have. No need to replace the barcode scanner or cash drawer from your old system. For the best experience, we recommend choosing from our certified hardware and browser compatibility list.
ClearTEQ is securely hosted with a PCI DSS Level 1 Service Provider, the highest level of assessment available – ensuring that your data is safe and that you’re always open for business. No need to manage your own data backups, just log in and maintain good internet habits like not opening email links, sharing passwords, or using the same passwords on multiple sites.